V.I.P. - the first home services franchise company
V.I.P. was the very first home services franchise company in Australia and only the 3rd franchise company in the country. Established in 1979, it’s been going from strength to strength, has won multiple awards and today remains a proud family business.
How V.I.P. started
Back in the 1970s, Bill Vis, was selling vacuum cleaners door to door. However, with his keen eye for detail, he happened to notice that the lawn of the latest customer who didn’t want to buy a vacuum cleaner badly needed mowing. He asked the question, they said ‘yes’ and the rest is history. After lawn and garden care followed more home services and today, V.I.P. offer a whole suite of home services and have 1,000 franchisees across Australia and in New Zealand.
40 years strong
As you can imagine, a lot has changed in 40 years, including lawnmowers, the size of people’s homes and gardens, technology, and perhaps most importantly, just how much time people want to spend doing it all themselves when it’s so easy to outsource to someone who’s been around for decades and whose name you trust.
Proud family business
Today, V.I.P. is still headed up by its founder, Bill Vis, three of his kids have joined the company and co-founder Rose Vis, is still involved with the business, so it really is one big happy family. Many of the staff at V.I.P. have been with the organisation for over 10 years and quite a few of the franchisees have clocked up 20+ years with the organisation. Now that’s saying something, especially these days!
Going into the future
At V.I.P. we’ll continue to embrace the latest technologies, continue to innovate, and remain committed to staying at the forefront of the home services industry. Our aim when we began, way back in 1979, was to offer the very best service and treat every single customer as a V.I.P. - and that is one thing that will never, ever change.